Subject: [rt-users] Exporting request contents
Hi,
We are using RT 3.2.3 on Red Hat 9. We would like export the existing
data in a text or excel file. To do this, we have tried using the Query
builder. We are able to export the data but we could not find the field
to export ticket history ( ie
Stick with text. If you hack RT to export ticket history ( I have ) you will
quickly run into excel size limits, such as the number of characters that
can be stored in a cell.
Here's how I hacked RT so that I could get ticket history in search results
so that they could be exported:
In
Hi,
We are using RT 3.2.3 on Red Hat 9. We would like export the existing
data in a text or excel file. To do this, we have tried using the Query
builder. We are able to export the data but we could not find the field
to export ticket history ( ie. communication captured during the life
cycle of
