Re: [rt-users] ExternalAuth for only Auth

2012-02-16 Thread Kevin Falcone
On Thu, Feb 16, 2012 at 01:19:15PM -0800, Ryan Backman wrote: >I'm using RT 3.8.7 and RT-Authen-ExternalAuth 0.09_03. Ok, so try with my recommended configuration and send the complete log of the failure this time (you truncated the EmailParser error and don't show the actual failure in the fi

Re: [rt-users] ExternalAuth for only Auth

2012-02-16 Thread Ryan Backman
I'm using RT 3.8.7 and RT-Authen-ExternalAuth 0.09_03. =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University 503.554.2576 =+=+=+=+=+=+=+=+=+ On Thu, Feb 16, 2012 at 9:13 AM, Kevin Falcone wrote: > You also didn't give your RT or RT-Authen-ExternalAuth versions and > your li

Re: [rt-users] ExternalAuth for only Auth

2012-02-16 Thread Kevin Falcone
On Thu, Feb 16, 2012 at 08:53:09AM -0800, Ryan Backman wrote: > Is there a way to tell ExternalAuth to only Authenticate and forget about > trying to CanonicalizeUserInfo? Yes - but rather than doing this: #Set ( $ExternalInfoPriority, [ 'GFU_LDAP' ] ); try this Set ( $ExternalInfoPriority,

[rt-users] ExternalAuth for only Auth

2012-02-16 Thread Ryan Backman
Is there a way to tell ExternalAuth to only Authenticate and forget about trying to CanonicalizeUserInfo? I create tickets through an external REST API and create the user at the same time as the ticket. We have users that are in AD and do not have an email address, I pull their address from a da