Re: [rt-users] ExternalAuth problem

2012-03-20 Thread Sandra Wittenbrock
Hello, Turns out my problem was that when I added MergeUsers, I had both: Set( @Plugins, (qw( RT::Authen::ExternalAuth RT::Extension::LDAPImport RT::Extension::MergeUsers RT::Extension::CommandByMail))); And a separate line; Set(@Plugins, qw(RT::Extension::MergeUsers)); It appears RT was not

Re: [rt-users] ExternalAuth problem

2012-03-16 Thread Kevin Falcone
On Thu, Mar 15, 2012 at 04:24:03PM -0700, Sandra Wittenbrock wrote: > About 6 months ago, I set up External Auth to use the ExternalAuth, > with our ldap authentication server. Recently, it stopped working. > > I checked the syslog, and turned up the log level, but still did not > get any useful

[rt-users] ExternalAuth problem

2012-03-15 Thread Sandra Wittenbrock
Hello, About 6 months ago, I set up External Auth to use the ExternalAuth, with our ldap authentication server. Recently, it stopped working. I checked the syslog, and turned up the log level, but still did not get any useful error messages. Mar 15 13:12:15 hpcrdticket RT: FAILED LOGIN for