On Oct 30, 2008, at 5:43 AM, Stefan Maier wrote:
> Hi List.
>
> In our intranet we have a form to report certain problems. An email is
> generated from the info the user provides and then sent via email to
> RT(3.6).
>
> We now want to somehow parse the body of this email and fill out a few
> cus
Hi List.
In our intranet we have a form to report certain problems. An email is
generated from the info the user provides and then sent via email to
RT(3.6).
We now want to somehow parse the body of this email and fill out a few
custom fields.
Is that possible; if yes, how?
Thanks in advance
