Thanks Kevin, it's exactly the problem !
Now, as I have no knowledge in perl, I've copied the regex from an example
on the RT wiki.
I'll try to find the right regex by myself, but if you have the solution,
I'll take it with pleasure !
Thanks again,
Elisabeth
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View this message in context:
On Mon, Aug 26, 2013 at 07:30:08AM -0700, elifree wrote:
> I'm using RT 4.0.10 (on a test machine) and I'm testing the extension
> ExtractCustomFieldValues to insert a value to a custom field (Select type
> with a list of 4 values).
>
> The incoming mail contains the value :
>Type du ticket->I
Hello,
I'm using RT 4.0.10 (on a test machine) and I'm testing the extension
ExtractCustomFieldValues to insert a value to a custom field (Select type
with a list of 4 values).
The incoming mail contains the value :
Type du ticket->Incident
the template contains :
Type du ticket|Body|Type
