Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-27 Thread Eric Chatham
09 11:30 >To: Rob Munsch >Cc: RT-Users@lists.bestpractical.com >Subject: Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1 > >On Friday, May 22, 2009 16:33, Rob Munsch wrote: > >>> There is nothing listed in /var/log. > >> er... > >> I'

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-26 Thread Eric Chatham
On Friday, May 22, 2009 16:33, Rob Munsch wrote: >> There is nothing listed in /var/log. > er... > I'm thinking you should probably tell us more about your system setup in > general... I am running CentOS (RHEL 5.1) on VMWare. As far as System Setup, I installed RT 3.8.2 with the following (l

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-23 Thread Mike Peachey
Rob Munsch wrote: > > > On Fri, May 22, 2009 at 4:18 PM, Eric Chatham > wrote: > > On Friday, May 22, 2009 15:58, Rob Munsch wrote, > > > Most likely in > > /var/log/ > > There is nothing listed in /var/log. > > > er... > > I'm thinking you sho

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-22 Thread Rob Munsch
On Fri, May 22, 2009 at 4:18 PM, Eric Chatham wrote: > On Friday, May 22, 2009 15:58, Rob Munsch wrote, > > > Most likely in > > /var/log/ > > There is nothing listed in /var/log. > er... I'm thinking you should probably tell us more about your system setup in general... -- /chown -R us:us /y

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-22 Thread Eric Chatham
On Friday, May 22, 2009 15:58, Rob Munsch wrote, > Most likely in > /var/log/ > > and you're looking for "syslog" in there, which you can check last 10 lines > of with > tail syslog > > or last 35 lines with > tail -n 35 syslog > > or watch in realtime with > tail -f syslog > (then CTRL-C to bre

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-22 Thread Rob Munsch
On Fri, May 22, 2009 at 3:36 PM, Eric Chatham wrote: > On May 22, 2009, Rob Munsch wrote: > > > > > I'd suggest putting this in your SiteConfig, > > > > Set($LogToSyslog, 'info'); > > Set($LogStackTraces, 'debug'); > > > > and starting up, trying to log in, then checking the logs. > > Thank you.

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-22 Thread Eric Chatham
On May 22, 2009, Rob Munsch wrote: > > I'd suggest putting this in your SiteConfig, > > Set($LogToSyslog, 'info'); > Set($LogStackTraces, 'debug'); > > and starting up, trying to log in, then checking the logs. Thank you. I added the variables. Where can I check the logs at? CONFIDENTIAL. Thi

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-22 Thread Rob Munsch
On Fri, May 22, 2009 at 2:12 PM, Rob Munsch wrote: > On Fri, May 22, 2009 at 10:01 AM, Eric Chatham wrote: > >> > No, the CPAN install is just fine, it just wasn't clear what you had >> done. >> >> Thank you for replying. I'm still having a problem getting this to work. >> I tried doing a tethe

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-22 Thread Rob Munsch
On Fri, May 22, 2009 at 10:01 AM, Eric Chatham wrote: > > No, the CPAN install is just fine, it just wasn't clear what you had > done. > > Thank you for replying. I'm still having a problem getting this to work. > I tried doing a tethereal capture. No packets are recorded in the capture > when

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-22 Thread Eric Chatham
> No, the CPAN install is just fine, it just wasn't clear what you had done. Thank you for replying. I'm still having a problem getting this to work. I tried doing a tethereal capture. No packets are recorded in the capture when I try to log on to the web interface. Here are my new RT_SiteCo

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-22 Thread Mike Peachey
Thu 21 May 2009 18:38:45 GMT Eric Chatham wrote: > On Thursday, May 21, 2009 10:39, Mike Peachey wrote, > > >>> I'm still having a problem with this. Does anyone know how to get LDAP >> working on RT 3.8.2? Thank you. >> >> Absolutely. >> >> You don't mention actually *installing* RT::Authen::E

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-21 Thread Eric Chatham
On Thursday, May 21, 2009 10:39, Mike Peachey wrote, >> I'm still having a problem with this. Does anyone know how to get LDAP >working on RT 3.8.2? Thank you. > >Absolutely. > >You don't mention actually *installing* RT::Authen::ExternalAuth into >your RT install.. I did the CPAN install. Wo

Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-21 Thread Mike Peachey
Thu 21 May 2009 15:18:29 GMT Eric Chatham wrote: > I'm still having a problem with this. Does anyone know how to get LDAP > working on RT 3.8.2? Thank you. Absolutely. > -Original Message- > From: Eric Chatham > Sent: Wednesday, May 20, 2009 14:55 > To: 'Eric Chatham'; RT-Users@lists.b

[rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1

2009-05-21 Thread Eric Chatham
I'm still having a problem with this. Does anyone know how to get LDAP working on RT 3.8.2? Thank you. -Original Message- From: Eric Chatham Sent: Wednesday, May 20, 2009 14:55 To: 'Eric Chatham'; RT-Users@lists.bestpractical.com Subject: RE: Regular Authentication and ExternalAuth RT 3