Re: [rt-users] Fwd: Request tracker

2015-11-19 Thread Gerald Jimenez
;); > > print "\n"; > > > > > > > > > > *From:* Gerald Jimenez [mailto:gejim...@gmail.com] > *Sent:* Thursday, November 19, 2015 12:31 PM > *To:* Parish, Brent > > *Cc:* rt-users > *Subject:* Re: [rt-users] Fwd: Request tracker > > &g

Re: [rt-users] Fwd: Request tracker

2015-11-19 Thread Parish, Brent
; my $ug = Data::UUID->new; print $ug->create_from_name_str('NameSpace_URL', "www.mycompany.com"); print "\n"; From: Gerald Jimenez [mailto:gejim...@gmail.com] Sent: Thursday, November 19, 2015 12:31 PM To: Parish, Brent Cc: rt-users Subject: Re: [rt-users] Fwd:

Re: [rt-users] Fwd: Request tracker

2015-11-19 Thread Gerald Jimenez
> debug level? > Are there other error lines nearby in the log(s) that might have more > details? > > - Brent > > > -Original Message- > From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On > Behalf Of Matt Zagrabelny > Sent: Monday, November 16, 201

Re: [rt-users] Fwd: Request tracker

2015-11-19 Thread Parish, Brent
nal Message- From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Matt Zagrabelny Sent: Monday, November 16, 2015 11:39 AM To: Gerald Jimenez Cc: rt-users Subject: Re: [rt-users] Fwd: Request tracker On Mon, Nov 16, 2015 at 10:36 AM, Gerald Jimenez wrote: > >

Re: [rt-users] Fwd: Request tracker

2015-11-19 Thread Matt Zagrabelny
On Thu, Nov 19, 2015 at 10:22 AM, Gerald Jimenez wrote: > Hi, > > Did you check my apache configuration? Sorry - I haven't. I would try making a perl CGI that mimics the RT fastcgi and see if you can load the module in question. -m

Re: [rt-users] Fwd: Request tracker

2015-11-19 Thread Gerald Jimenez
Hi, Did you check my apache configuration? Regards, On Tue, Nov 17, 2015 at 3:59 PM, Gerald Jimenez wrote: > This is my apache config for rt: > > # > AddDefaultCharset UTF-8 > > ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi/ > > DocumentRoot "/opt/rt4/share/html" >

Re: [rt-users] Fwd: Request tracker

2015-11-17 Thread Gerald Jimenez
This is my apache config for rt: # AddDefaultCharset UTF-8 ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi/ DocumentRoot "/opt/rt4/share/html" = 2.4> Require all granted Options +ExecCGI AddHandler fcgid-sc

Re: [rt-users] Fwd: Request tracker

2015-11-17 Thread Matt Zagrabelny
On Tue, Nov 17, 2015 at 2:47 PM, Gerald Jimenez wrote: > I am using fastcgi Okay. What about your web server? What do your (web server) configs look like? Can you write a super lightweight cgi that can load your Data::UUID module? -m

Re: [rt-users] Fwd: Request tracker

2015-11-17 Thread Gerald Jimenez
I am using fastcgi Regards, On Tue, Nov 17, 2015 at 2:43 PM, Matt Zagrabelny wrote: > On Tue, Nov 17, 2015 at 12:00 PM, Gerald Jimenez > wrote: > > Hi, please help me with the Data::UUID error. > > What method are you using for serving RT from your webserver? > (modperl, fastcgi, fcgid, etc.

Re: [rt-users] Fwd: Request tracker

2015-11-17 Thread Matt Zagrabelny
On Tue, Nov 17, 2015 at 12:00 PM, Gerald Jimenez wrote: > Hi, please help me with the Data::UUID error. What method are you using for serving RT from your webserver? (modperl, fastcgi, fcgid, etc.) -m

Re: [rt-users] Fwd: Request tracker

2015-11-17 Thread Gerald Jimenez
Hi, please help me with the Data::UUID error. On Nov 16, 2015 11:59 AM, "Gerald Jimenez" wrote: > Yes, first I installed it with yum install perl-data-uuid, cpan installer > and download it and installed form source. > All method installed the uuid package but I sitll got the error. > > Regards,

Re: [rt-users] Fwd: Request tracker

2015-11-16 Thread Gerald Jimenez
Yes, first I installed it with yum install perl-data-uuid, cpan installer and download it and installed form source. All method installed the uuid package but I sitll got the error. Regards, On Mon, Nov 16, 2015 at 11:38 AM, Matt Zagrabelny wrote: > On Mon, Nov 16, 2015 at 10:36 AM, Gerald Jim

Re: [rt-users] Fwd: Request tracker

2015-11-16 Thread Matt Zagrabelny
On Mon, Nov 16, 2015 at 10:36 AM, Gerald Jimenez wrote: > > Hi, > > I have request tracker installed on a centos 6 server but now I need to > update my server to centos 7. > I have tried to install request tracker 4.2 to my centos 7 server but after > sucessfully finished the installation the web

[rt-users] Fwd: Request tracker

2015-11-16 Thread Gerald Jimenez
Hi, I have request tracker installed on a centos 6 server but now I need to update my server to centos 7. I have tried to install request tracker 4.2 to my centos 7 server but after sucessfully finished the installation the web page of rt doesnt load and I got this error "Can't locate loadable obj

Re: [rt-users] Fwd: Request tracker, time worked

2014-10-15 Thread huotg01
When I wrote "PF" in the previous message, I should have instead wrote "CF" (for Customized Field). Thanks GH -- View this message in context: http://requesttracker.8502.n7.nabble.com/Fwd-Request-tracker-time-worked-tp58808p58848.html Sent from the Request Tracker - User mailing list archive

[rt-users] Fwd: Request tracker, time worked

2014-10-14 Thread Gaston Huot
I'm quite new at using RT and this product looks to me just amazing: ticket management, Asset management, article management. Powerfull and versatile, in my humble opinion. It seems that RT could also be utilized to keep track of time worked on specific tickets, and even bill (with 2 extensions) c