Re: [rt-users] Graphs displaying "No tickets found"

2012-03-15 Thread Kevin Falcone
On Thu, Mar 15, 2012 at 02:26:31PM -0700, Thomas Smith wrote: > I played around with some different queries, based on your earlier comment. I > was able to get a chart to display as expected when I did a simple search for > a string in the subject line. > > Subject LIKE 'String: ' > > Can I pro

Re: [rt-users] Graphs displaying "No tickets found"

2012-03-15 Thread Thomas Smith
I played around with some different queries, based on your earlier comment. I was able to get a chart to display as expected when I did a simple search for a string in the subject line. Subject LIKE 'String: ' Can I provide you any more data about this problem? On Mar 15, 2012, at 1:31 PM, Tho

Re: [rt-users] Graphs displaying "No tickets found"

2012-03-15 Thread Thomas Smith
This is the simplest query that I've tried that doesn't work. Updated = 'yesterday' On Mar 15, 2012, at 1:24 PM, Ruslan Zakirov wrote: > Hi, > > I recall similar bug and it was related to query you use to search for > tickets. Send us full query, use advanced page of the query builder. > > On

Re: [rt-users] Graphs displaying "No tickets found"

2012-03-15 Thread Ruslan Zakirov
Hi, I recall similar bug and it was related to query you use to search for tickets. Send us full query, use advanced page of the query builder. On Thu, Mar 15, 2012 at 20:42, Thomas Smith wrote: > Hi, > > CentOS 4.8 > RT 4.0.2 > > I'm working on setting up some saved graphs and am getting the er

[rt-users] Graphs displaying "No tickets found"

2012-03-15 Thread Thomas Smith
Hi, CentOS 4.8 RT 4.0.2 I'm working on setting up some saved graphs and am getting the error mentioned in the subject. What I do is build my query and run it to ensure that it displays the expected results. Then I click on "Chart" to graph the data and it displays "No tickets found." Not rea