Re: [rt-users] HTML emails and attachments

2012-08-20 Thread Kevin Falcone
On Mon, Aug 20, 2012 at 10:21:32AM -0500, Josh Hopkins wrote: > > HTML emails and attachments work fine together. > > Please post your template, I assume you have blank lines in the wrong > > places. > > Here is the template. > RT-Attach-Message: yes > > > Content-Type:text/html See those two b

Re: [rt-users] HTML emails and attachments

2012-08-20 Thread Josh Hopkins
> -Original Message- > From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- > boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone > Sent: Friday, August 10, 2012 5:48 PM > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] HTML emai

Re: [rt-users] HTML emails and attachments

2012-08-10 Thread Kevin Falcone
On Thu, Aug 09, 2012 at 03:20:26PM -0500, Josh Hopkins wrote: >We have updated our templates to use HTML but have noticed that now users > don't receive >attachments when getting responses. > >I have tried adding the RT-Attach-Message: yes to the top of the template > and then adding

[rt-users] HTML emails and attachments

2012-08-09 Thread Josh Hopkins
We have updated our templates to use HTML but have noticed that now users don't receive attachments when getting responses. I have tried adding the RT-Attach-Message: yes to the top of the template and then adding Content-Type:text/html a few lines below it but that just make the whole email co