Re: [rt-users] Help - RT4.2.7 Authen::ExternalAuth via, OpenLDAP

2014-10-07 Thread William Clarke
Kevin, I just reinstalled .23_01 - Double-checked that it was infact ExternalAuth.pm .23_01 and yes, it is still working. Here are logs from a successful login and thanks again: [3696] [Tue Oct 7 16:33:47 2014] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt4/local/plugi

Re: [rt-users] Help - RT4.2.7 Authen::ExternalAuth via, OpenLDAP

2014-10-07 Thread Kevin Falcone
On Tue, Oct 07, 2014 at 11:46:57AM -0400, William Clarke wrote: > Ouch, I apologize I missed that. I was initially using .23 release but then > later installed the latest dev .23_01 in hopes all my problems would vanish. > Well just reinstalled .23 just now and the logs I'm seeing might be a little

Re: [rt-users] Help - RT4.2.7 Authen::ExternalAuth via, OpenLDAP

2014-10-07 Thread William Clarke
Ouch, I apologize I missed that. I was initially using .23 release but then later installed the latest dev .23_01 in hopes all my problems would vanish. Well just reinstalled .23 just now and the logs I'm seeing might be a little more interesting to us all. Oh and it really helps when I add the

Re: [rt-users] Help - RT4.2.7 Authen::ExternalAuth via, OpenLDAP

2014-10-07 Thread Kevin Falcone
On Mon, Oct 06, 2014 at 02:34:40PM -0400, William Clarke wrote: > RT 4.2.7 and RT-Authen-ExternalAuth-0.23 0.23 or 0.23_01 the dev release? Your log points to line 491 > [29370] [Mon Oct  6 18:20:02 2014] [error]: Couldn't create user wclarke: > Could > not set user info > (/opt/rt4/local/plug

Re: [rt-users] Help - RT4.2.7 Authen::ExternalAuth via, OpenLDAP

2014-10-06 Thread William Clarke
(0, No User) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:16) [29370] [Mon Oct 6 18:20:02 2014] [error]: FAILED LOGIN for wclarke from 10.30.2.210 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:810) Message: 4 Date: Mon, 6 Oct 2014 11:51:42 -0400 From: Kevin Falcone To:rt-

Re: [rt-users] Help - RT4.2.7 Authen::ExternalAuth via OpenLDAP

2014-10-06 Thread Kevin Falcone
On Fri, Oct 03, 2014 at 01:50:54PM -0400, William Clarke wrote: > A little more info after checking rt4 logs: > Oct  3 10:20:16 rtracker6 RT: [16022] > RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: , > EmailAddress: , Gecos: wclarke, Name: wclarke, Privileged: > Oct  3 10:20:16

Re: [rt-users] Help - RT4.2.7 Authen::ExternalAuth via OpenLDAP

2014-10-03 Thread William Clarke
A little more info after checking rt4 logs: Oct 3 10:20:16 rtracker6 RT: [16022] RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: , EmailAddress: , Gecos: wclarke, Name: wclarke, Privileged: Oct 3 10:20:16 rtracker6 RT: [16022] Couldn't create user wclarke: Could not set use

[rt-users] Help - RT4.2.7 Authen::ExternalAuth via OpenLDAP

2014-10-03 Thread William Clarke
Hi all, CentOS6.5 \ Apache 2.2.15 \ Perl 5.18.2 \ MariaDB 5.5.39 I followed these instructions for my RT build: http://binarynature.blogspot.pt/2013/05/install-request-tracker-4.html I'm very new to RT. I've read up what I could find on CPAN, wiki and Google and I'm not quite sure which way to

Re: [rt-users] Help - RT4.2.7 Authen::ExternalAuth via OpenLDAP

2014-10-03 Thread William Clarke
Sorry, I sent that a little prematurely. RT shows your username or password is incorrect : ( On 10/3/2014 10:58 AM, William Clarke wrote: Hi all, CentOS6.5 \ Apache 2.2.15 \ Perl 5.18.2 \ MariaDB 5.5.39 I followed these instructions for my RT build: http://binarynature.blogspot.pt/2013/05