[rt-users] Homepage-Refresh

2012-02-24 Thread Matthias Henze
Hi, I've read around, found and set this: Set($HomepageRefreshInterval, "60"); Set($SearchResultsRefreshInterval, 0); as I don't want to set it every time manually using the widget. For me this has no effect. New tickets do not show up automatically. Any hints? TIA MH -- MHC SoftWare GmbH

Re: [rt-users] Homepage-Refresh

2012-02-24 Thread Kevin Falcone
On Fri, Feb 24, 2012 at 04:50:44PM +0100, Matthias Henze wrote: > I've read around, found and set this: > > Set($HomepageRefreshInterval, "60"); Check RT_Config.pm for the correct spelling (HomePage) > Set($SearchResultsRefreshInterval, 0); > > as I don't want to set it every time manually usin

Re: [rt-users] Homepage-Refresh

2012-02-24 Thread Matthias Henze
Thanks, this solved it. So the wiki page entry is buggy: http://requesttracker.wikia.com/wiki/UserConfigurableRefreshPeriods Thats where I got it from by cut&paste ... Am 24.02.2012 17:17, schrieb Kevin Falcone: > On Fri, Feb 24, 2012 at 04:50:44PM +0100, Matthias Henze wrote: >> I've read aro

Re: [rt-users] Homepage-Refresh

2012-02-24 Thread Kevin Falcone
On Fri, Feb 24, 2012 at 06:16:08PM +0100, Matthias Henze wrote: > > Thanks, this solved it. So the wiki page entry is buggy: > > http://requesttracker.wikia.com/wiki/UserConfigurableRefreshPeriods > > Thats where I got it from by cut&paste ... It's a wiki, so you should be able to update it and

[rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread psminusaxl
Hi guys, I've tried setting the "homepage refresh interval" under preferences and save it at 2 minutes or any other value, but it does work. Odd thing is in the Main Page the "Refresh" option to set refresh interval works! I have tried setting the default value in RT_SiteConfig.pm to no avail an

[rt-users] Homepage Refresh Interval inside custom page

2009-06-18 Thread Brumm, Torsten / Kuehne + Nagel / Ham MI-ID
Dear RT Developer, i'm looking for a way for a special custom RT Page to bypass the Homepage Refresh interval. I copy and pasted from other pages the following: <& /Elements/Header, Title => loc("Request for Change: User Account"), Refresh => $session{'home_refresh_interval'} &> But now the H

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread Kevin Falcone
On Wed, Apr 14, 2010 at 08:43:32AM -0700, psminusaxl wrote: >I've tried setting the "homepage refresh interval" under preferences and >save it at 2 minutes or any other value, but it does work. Odd thing is in >the Main Page the "Refresh" option to set refresh interval works! > >I

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread psminusaxl
Thanks for the response Kevin, Then how does one make it so that the preference trumps the front page? >From my understanding the front page refresh has to be set everytime you sign in. So it will always make the preference setting worthless. The preference setting is convient because it remembe

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread Kevin Falcone
On Wed, Apr 14, 2010 at 09:24:33AM -0700, psminusaxl wrote: >Thanks for the response Kevin, >Then how does one make it so that the preference trumps the front page? > From my understanding >the front page refresh has to be set everytime you sign in. So it will > always make the >p

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread psminusaxl
Hi Kevin, Sorry the version of RT we are running is RT v3.8.4, so if the preference settings is suppose to win the next time I sign in. Then its not working. I go to preference and the settings appear to be what I've set it before 2 minutes. But at the front page it set as "Do not refresh", whic

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread psminusaxl
I went ahead and remove the front page refresh option just to take that out of the picture. And it appears the preference refresh still doesn't work. Any clues? Thanks! On Wed, Apr 14, 2010 at 9:35 AM, Kevin Falcone wrote: > On Wed, Apr 14, 2010 at 09:24:33AM -0700, psminusaxl wrote: > >Tha

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread Kevin Falcone
On Wed, Apr 14, 2010 at 09:57:04AM -0700, psminusaxl wrote: >I went ahead and remove the front page refresh option just to take that > out of the picture. >And it appears the preference refresh still doesn't work. Any clues? >Thanks! Unfortunately, all I can offer is that it just work

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread psminusaxl
Anybody else can chime in? I think if I can determine where and how the "home page interval" gets triggered I can better pin point the problem. Right now i'm clueless the process flow of how that gets triggered. thanks in advance psminusaxl On Wed, Apr 14, 2010 at 11:18 AM, Kevin Falcone wro

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread Kenneth Marshall
It works for me on version 3.8.5. Cheers, Ken On Wed, Apr 14, 2010 at 02:30:21PM -0700, psminusaxl wrote: > Anybody else can chime in? I think if I can determine where and how the > "home page interval" gets triggered I can better pin point the problem. > Right now i'm clueless the process flow

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread psminusaxl
Thanks Ken for the feedback. :) I will opt for upgrading if there is no other way around. On Wed, Apr 14, 2010 at 2:35 PM, Kenneth Marshall wrote: > It works for me on version 3.8.5. > > Cheers, > Ken > > On Wed, Apr 14, 2010 at 02:30:21PM -0700, psminusaxl wrote: > > Anybody else can chime in?

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread William Graboyes
Works for me 3.8.4 Bill On Wed, Apr 14, 2010 at 15:16, psminusaxl wrote: > Thanks Ken for the feedback. :) I will opt for upgrading if there is no > other way around. > > > On Wed, Apr 14, 2010 at 2:35 PM, Kenneth Marshall wrote: > >> It works for me on version 3.8.5. >> >> Cheers, >> Ken >>

Re: [rt-users] "homepage refresh interval" under preferences

2010-04-14 Thread psminusaxl
Thanks Bill...then its something funky with my setup. :( On Wed, Apr 14, 2010 at 3:22 PM, William Graboyes < william.grabo...@theportalgrp.com> wrote: > Works for me 3.8.4 > > Bill > > > On Wed, Apr 14, 2010 at 15:16, psminusaxl wrote: > >> Thanks Ken for the feedback. :) I will opt for upgr