[rt-users] Including stalled tickets in 10 highest tickets I own and Tools/My Day sections

2010-10-05 Thread Shannon Adams
Running 3.8.6 By default for all users, I need to include tickets with a status of stalled (as well as open and new) so they show up under 10 highest priority tickets I own and Tools/My Day sections. Will someone let me know what files to create/modify to make this possible? Thanks.

Re: [rt-users] Including stalled tickets in 10 highest tickets I own and Tools/My Day sections

2010-10-05 Thread Kevin Falcone
On Tue, Oct 05, 2010 at 06:32:47AM -0700, Shannon Adams wrote: Running 3.8.6 By default for all users, I need to include tickets with a status of stalled (as well as open and new) so they show up under 10 highest priority tickets I own and Tools/My Day sections. Will someone let me