[rt-users] Issue with a Scrip to keep the date of a Owner Changed

Hello, I try to keep the date of a Owner changed event. To do this, I use a scrip to write this date value in a CustomField named LastOwnerChangeDate. Condition: On Owner Change Action: User Defined Template: Global Template: Blank Stage: TransactionCreate Custom condition: return

Re: [rt-users] Issue with a Scrip to keep the date of a Owner Changed

Sebastien, Try using the stage TransactionBatch (remember to turn it on in RT_SiteConfig.pm). I think that will do it. Also, I don't think you need the return 1; on the Custom Condition code area as you have already set a condition by selecting one that is NOT user-defined. Hope this

Re: [rt-users] Issue with a Scrip to keep the date of a Owner Changed

Thanks Ken, It really helps. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly