On 05/21/2013 06:55 AM, dfri...@qcol.net wrote: > I am currently running RT 3.8.16 and all appears to be working fine. I > have decided to upgrade to RT 4.0.0.
Why 4.0.0 and not 4.0.12? .12 contains two years of bugfixes. There is no reason to upgrade to something less. > There are a few other differences in the users database between rt3 & rt4. > I have tried to follow the README, UPGRADING & UPGRADING.mysql directions > but cannot find that the new database SCHEMA has changed during these > processes. Did you run `make upgrade-database`? It sounds very much like you didn't run any database upgrades at all. Please re-read the README, paying attention to step 6(b) and UPGRADING-4.0: http://bestpractical.com/rt/docs/latest/README.html http://bestpractical.com/rt/docs/latest/UPGRADING-4.0.html Perhaps this will be useful: http://blog.bestpractical.com/2011/07/upgrading-to-rt-4.html -- RT Training in Seattle, June 19-20: http://bestpractical.com/training