I thought it mikght be as simple as altering rt-mailgate as follows: # Read the message in from STDIN my %message = write_down_message(); unless( $message{'filename'} ) { + ${ $message{content} } =~ s{Confidentiality.*?End Of Confidentiality}{}g; $args{'message'} = [ undef, '', 'Content-Type' => 'application/octet-stream', Content => ${ $message{'content'} }, ]; } else {
but I wouldn't be writing if that had worked. Our firm as you can see below, adds a lot of stuff to each outgoing email, and when you combine that with multiple levels of quoting in comment replies something needs to be done if anyone wants to be able to read the ticket through the web interface. Thanks in advance. Josh Narins Director of Application Development SeniorBridge 845 Third Ave 7th Floor New York, NY 10022 Tel: (212) 994-6194 Fax: (212) 994-4260 Mobile: (917) 488-6248 jnar...@seniorbridge.com seniorbridge.com<http://www.seniorbridge.com/> [http://www.seniorbridge.com/images/seniorbridgedisclaimerTAG.gif] ________________________________ SeniorBridge Statement of Confidentiality: The contents of this email message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. Any dissemination, distribution or copying of this email by an unintended or mistaken recipient is strictly prohibited. In said event, kindly reply to the sender and destroy all entries of this message and any attachments from your system. Thank you.
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!