[rt-users] Migrating RT 3.6.5 to RT 4.2.12

I am trying to migrate an old RT 3.6.5 (installed by someone else) to new FreeBSD server running RT 4.2.12 (freebsd package) My problem is that after the update, the new root account lost its admin privileges and I dont know how to restore them. I can still log with this account, but it is not al

Re: [rt-users] Migrating RT 3.6.5 to RT 4.2.12

I think the reason for your problems are your wrong upgrade steps. You missed to read this: https://www.bestpractical.com/docs/rt/4.2/UPGRADING.mysql.html You have to upgrade to 3.7.87, then run the queries from upgrade-mysql-schema.pl, and then upgrade to 4.2.12. Chris Am 15.02.2016 um 18:08 s

Re: [rt-users] Migrating RT 3.6.5 to RT 4.2.12

On Tue, Feb 16, 2016 at 11:44:30AM +0100, Christian Loos wrote: > I think the reason for your problems are your wrong upgrade steps. > You missed to read this: > > https://www.bestpractical.com/docs/rt/4.2/UPGRADING.mysql.html > > You have to upgrade to 3.7.87, then run the queries from > upgrade