Re: [rt-users] Migrating from 4.0.5 to 4.0.10 amd lost the RT taskbar (Home- Tickets)

2013-03-27 Thread Juanjo
Y copy the RT_Congig.pm from version 4.0.10, to the RT_SiteConfig.pm. And I put again all the configuration from my old 4.0.5 RT_SiteConfig. Now all works fine. Thanks. 2013/3/26 Juanjo juanji...@gmail.com Thanks i will check it and share the results. Thanks El 26/03/2013 16:58, Kevin

Re: [rt-users] Migrating from 4.0.5 to 4.0.10 amd lost the RT taskbar (Home- Tickets)

2013-03-27 Thread Ruslan Zakirov
On Wed, Mar 27, 2013 at 7:46 PM, Juanjo juanji...@gmail.com wrote: Y copy the RT_Congig.pm from version 4.0.10, to the RT_SiteConfig.pm. And I put again all the configuration from my old 4.0.5 RT_SiteConfig. This is exact reason why we don't recommend to copy whole RT config into site config.

[rt-users] Migrating from 4.0.5 to 4.0.10 amd lost the RT taskbar (Home- Tickets)

2013-03-26 Thread Juanjo
Hello to all. I want to migrate mi centos 6.3 RT 4.0.5 to a new machine with Centos 6.4 and RT 4.0.10, I installed the new machine with RT 4.0.10, migrate the database, make and upgrade-database. All seems fine, but i don´t see the taskbar in the top of RT Homepage. Please check this image:

Re: [rt-users] Migrating from 4.0.5 to 4.0.10 amd lost the RT taskbar (Home- Tickets)

2013-03-26 Thread Ruslan Zakirov
Hi, Try to clean browser's cache. Make sure: * no errors in RT's and apache's logs * RT requests JS files via apache's access log * check browser's JS console for errors On Tue, Mar 26, 2013 at 3:57 PM, Juanjo juanji...@gmail.com wrote: Hello to all. I want to migrate mi centos 6.3 RT 4.0.5

Re: [rt-users] Migrating from 4.0.5 to 4.0.10 amd lost the RT taskbar (Home- Tickets)

2013-03-26 Thread Ruslan Zakirov
On Tue, Mar 26, 2013 at 4:36 PM, Juanjo juanji...@gmail.com wrote: Yes, i do a cleaning of browser cache, i use two differents browser. And i do test in two machines. No erros on log of httpd. No errors on log of RT (now is debug mode) Check Web* settings in RT site config. Open HTML of the

Re: [rt-users] Migrating from 4.0.5 to 4.0.10 amd lost the RT taskbar (Home- Tickets)

2013-03-26 Thread Kevin Falcone
On Tue, Mar 26, 2013 at 12:57:49PM +0100, Juanjo wrote: I want to migrate mi centos 6.3 RT 4.0.5 to a new machine with Centos 6.4 and RT 4.0.10, I installed the new machine with RT 4.0.10, migrate the database, make and upgrade-database. All seems fine, but i don*t see the

Re: [rt-users] Migrating from 4.0.5 to 4.0.10 amd lost the RT taskbar (Home- Tickets)

2013-03-26 Thread Juanjo
Thanks i will check it and share the results. Thanks El 26/03/2013 16:58, Kevin Falcone falc...@bestpractical.com escribió: On Tue, Mar 26, 2013 at 12:57:49PM +0100, Juanjo wrote: I want to migrate mi centos 6.3 RT 4.0.5 to a new machine with Centos 6.4 and RT 4.0.10, I installed