Re: [rt-users] mobile interface only shows searches

2016-08-13 Thread Woody - Wild Thing Safaris
Hi Matt, But that makes the mobile UI unusable if it doesn't show dashboards and RT at a glance, surely? or is a dashboard considered too much info for a phone screen? w. On 12/08/16 15:57, Matt Zagrabelny wrote: On Fri, Aug 12, 2016 at 3:04 AM, Woody - Wild Thing Safaris mailto:wo...@wi

Re: [rt-users] mobile interface only shows searches

2016-08-12 Thread Matt Zagrabelny
On Fri, Aug 12, 2016 at 3:04 AM, Woody - Wild Thing Safaris < wo...@wildthingsafaris.com> wrote: > Hi all, > > When i access my RT 4.4.0 from my phone, i get the a mobile layout, but > all it shows is a list of all my saved searches - there's no home menu, > > dashboards, or admin menu (if root).

[rt-users] mobile interface only shows searches

2016-08-12 Thread Woody - Wild Thing Safaris
Hi all, When i access my RT 4.4.0 from my phone, i get the a mobile layout, but all it shows is a list of all my saved searches - there's no home menu, dashboards, or admin menu (if root). I have to switch back to the normal view to be able to do anything. Have i got a setting wrong somewhere

Re: [rt-users] Mobile Interface modification

2013-04-15 Thread Miles Scruggs
Well it isn't 'all deleted tickets' but it is all tickets. I wanted 'all open tickets', which seems like would be much more popular than all tickets. Thanks for the heads up I have made the changes I needed, and now I'm all rolling. On Thu, Apr 11, 2013 at 7:47 AM, Kevin Falcone wrote: > On We

Re: [rt-users] Mobile Interface modification

2013-04-11 Thread Kevin Falcone
On Wed, Apr 10, 2013 at 09:33:51PM -0700, Miles Scruggs wrote: > I really like the mobile interface. I would just like to change one > thing though, and I'm not sure where to do it. I would like to have a > link to see all open tickets. I don't have much use for all tickets, > and would just like t

Re: [rt-users] Mobile Interface modification

2013-04-11 Thread Miles Scruggs
In my case I want to change the filter on that list. I know that isn't a CSS change. I just need to know if that is in the HTML in that path or DB or other location? Sent from my iPhone On Apr 11, 2013, at 1:28 AM, Bart wrote: > Hi, > > The mobile style is located in this location: > > /opt

Re: [rt-users] Mobile Interface modification

2013-04-11 Thread Bart
Hi, The mobile style is located in this location: /opt/rt4/share/html/m You can basically copy that directory, or just the files that you want to change to this location: /opt/rt4/local/html/m For example, if you only copy the css file to the local location, then you'll only replace that part

[rt-users] Mobile Interface modification

2013-04-10 Thread Miles Scruggs
Hi, I really like the mobile interface. I would just like to change one thing though, and I'm not sure where to do it. I would like to have a link to see all open tickets. I don't have much use for all tickets, and would just like to modify the search behavior of that link. Cheers Miles Sc

Re: [rt-users] Mobile interface Questions

2011-07-26 Thread Kevin Falcone
On Tue, Jul 26, 2011 at 11:08:49AM +0200, omaisz-takács dániel wrote: >There is a login in /m/ but i only get redirected to the mobile IF after > loging in on the >normal IF.. >is this on purpose, or my RT is missconfigured somewhere? This is a known but with the Mobile UI. There's a

[rt-users] Mobile interface Questions

2011-07-26 Thread omaisz-takács dániel
Hi all, There is a login in /m/ but i only get redirected to the mobile IF after loging in on the normal IF.. is this on purpose, or my RT is missconfigured somewhere? Also, there is no mobile selfservice right? Would this be possible by adding a branching logic to /m/index.html to use not _e

Re: [rt-users] mobile interface reply link.

2010-12-06 Thread Jason A. Smith
The attached patch makes the default action Respond instead of Comment, which now agrees with the link text that says Reply. With Action defaulting to undef, the template was assuming Comment. ~Jason On 12/02/2010 11:28 AM, Jason A. Smith wrote: On the ticket display of the mobile interface

[rt-users] mobile interface reply link.

2010-12-02 Thread Jason A. Smith
On the ticket display of the mobile interface, at the top, there are three links for Basics, History & Reply. I used the reply link without looking closely and it actually made a comment instead of a reply. Can this default action be changed easily? Also, since it does not default to a reply

Re: [rt-users] mobile interface

2010-11-29 Thread Jesse Vincent
On Mon, Nov 29, 2010 at 09:11:52AM -0600, John Arends wrote: > I also had one guy who reported that his phone didn't redirect to > the mobile interface (I told him to add /m/ to the URL), but then he > mentioned he has a hacked ROM on the phone and is using a > non-standard mobile web browser at

[rt-users] mobile interface

2010-11-29 Thread John Arends
I rolled version 1.00 of the mobile interface out to our production RT server over the weekend, and I already have some of our sysadmins commenting on it. Overall people are very pleased with it, and I've heard good comments on both the iPhone and the Droid. The biggest feature request is th

Re: [rt-users] Mobile interface?

2008-10-01 Thread Jesse Vincent
On Tue 30.Sep'08 at 14:30:32 +0100, Gavin Henry wrote: > Hi, > > We're on BlackBerry for mobiles here and wondered if there is a mobile > interface for creating tickets logging in etc? For example, something > like: > I've done it for much earlier versions of RT and we're working on making it

[rt-users] Mobile interface?

2008-09-30 Thread Gavin Henry
Hi, We're on BlackBerry for mobiles here and wondered if there is a mobile interface for creating tickets logging in etc? For example, something like: http://www.readwriteweb.com/archives/zimbra_mobile_for_the_iphone_2_0.php Thanks, Gavin. ___ http://