Hi All,
I managed to get this working pretty well, but I would like to know if there's
a smarter way to implement it.
I have RT4.
Here's the overview:
We have attempted to adopt a standard email subject format of the form:
"Env|Sev|Msg|Tickets," where Env is environment and can be Prod, SIT, e
On Fri, May 10, 2013 at 10:40 PM, Don Smitheimer <
don.smithei...@oss.tgs-solutions.com> wrote:
> Hi All,
>
> ** **
>
> I managed to get this working pretty well, but I would like to know if
> there’s a smarter way to implement it.
>
> ** **
>
> I have RT4.
>
> ** **
>
> Here’s the ov
