Re: [rt-users] Modifying Data Label in RT 3.8.1

2010-03-23 Thread Thierry Thelliez
Same issue here. How do you set the system default language? I could not find anything in the User interface. Another thread suggested to add the following in the rt3/etc/RT_SiteConfig.pm Set($AutoCreate, {Privileged = 1, Lang = 'fr'}); But that did not work. Thanks, Thierry On Mon, Feb 16,

Re: [rt-users] Modifying Data Label in RT 3.8.1

2009-02-16 Thread Jerrad Pierce
On Mon, Feb 16, 2009 at 15:04, Chris Nelson cnel...@delivra.com wrote: to the bottom of rt3/lib/RT/I18N/en.po, restarted apache, and it worked like a champ! Is there a way to get RT to use the en_qaa.po file so that upgrades won't destroy those changes? Yes, you have to set your language to

[rt-users] Modifying Data Label in RT 3.8.1

2009-02-13 Thread Chris Nelson
Greetings Everyone! My second question of the day (and hopefully my final). *Basics:* I'm running RT 3.8.1 on Linux Ubuntu 8.04 Hardy, Apache 2.2.8, Perl 5.8.8, and MySQL 5.0.51a-3ubuntu5.1. We want to be able to track the total time spent on a ticket *and* the time spent that we should bill to

Re: [rt-users] Modifying Data Label in RT 3.8.1

2009-02-13 Thread Jerrad Pierce
Is it possible to change the Time Estimated data label to read Billable Time in the interface? That would greatly help reduce confusion. Customize a local copy of your language's po file? e.g; mkdir -p /opt/rt3/local/lib/RT/I18N/ cp /opt/rt3/lib/RT/I18N/en.po /opt/rt3/local/lib/RT/I18N/en.po

Re: [rt-users] Modifying Data Label in RT 3.8.1

2009-02-13 Thread Chris Nelson
Sorry - I'm a total n00b here. Can you explain what that's doing exactly? I can't quite follow what's happening. Looks like, you make a new dir, copy some specific library file (language po file?) and then emacs the lib file (don't know what that does). Then, would you go edit the copied file and

Re: [rt-users] Modifying Data Label in RT 3.8.1

2009-02-13 Thread Jerrad Pierce
On Fri, Feb 13, 2009 at 13:06, Chris Nelson cnel...@delivra.com wrote: Sorry - I'm a total n00b here. Can you explain what that's doing exactly? I can't quite follow what's happening. Looks like, you make a new dir, uh, yeah copy some specific library file (language po file?) uh-huh and then

Re: [rt-users] Modifying Data Label in RT 3.8.1

2009-02-13 Thread Jerrad Pierce
Specifically you want to add: msgid Time Estimated msgstr Time Billed to your local localization file. -- Cambridge Energy Alliance: Save money. Save the planet. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

Re: [rt-users] Modifying Data Label in RT 3.8.1

2009-02-13 Thread Chris Nelson
Hrm. I added: #: NOT FOUND IN SOURCE msgid Time Estimated msgstr Billable Time to the bottom of /opt/rt3/local/lib/RT/I18N/en.po and restarted apache2. No luck. Was I supposed to update the other file? Did I do something wrong? Thanks so much for your help... -Chris On Fri, Feb 13, 2009 at 1:19

Re: [rt-users] Modifying Data Label in RT 3.8.1

2009-02-13 Thread Jerrad Pierce
to the bottom of /opt/rt3/local/lib/RT/I18N/en.po and restarted apache2. No You don't need to restart, HUP/graceful/reload is good enough. luck. Was I supposed to update the other file? Did I do something wrong? Hmm, it seems RT doesn't support local localizations, without creating a

Re: [rt-users] Modifying Data Label in RT 3.8.1

2009-02-13 Thread Chris Nelson
It REALLY didn't like that. I wasn't able to start apache with that file. I had to delete the file to get it to start again. (BTW, HUP isn't a known thing on my ubuntu box...) -Chris On Fri, Feb 13, 2009 at 1:48 PM, Jerrad Pierce jpie...@cambridgeenergyalliance.org wrote: to the bottom of

Re: [rt-users] Modifying Data Label in RT 3.8.1

2009-02-13 Thread Jerrad Pierce
On Fri, Feb 13, 2009 at 14:12, Chris Nelson cnel...@delivra.com wrote: It REALLY didn't like that. I wasn't able to start apache with that file. I had to delete the file to get it to start again. Any information from error logs to report? Did you not copy I18N/i_default.pm to local too? I did,