On Fri 15.Jan'10 at 21:06:36 -0430, Luis E. Muñoz wrote:
> Hi there,
>
> A customer requested to have a "multi-level" ticket classification.
> Issues would be assigned an "activity type" through a custom field.
> Then, a second custom field would need to be set, whose values depend on
> the fir
Hi there,
A customer requested to have a "multi-level" ticket classification.
Issues would be assigned an "activity type" through a custom field.
Then, a second custom field would need to be set, whose values depend on
the first.
Think of:
NetworkFailure --> (Layer2, Layer3, ...)
AppFailure
