In RT v4.0.12 and above. You said about this bugfixe?
Bugfixes
* Fix Attach more files button in Self Service.
But why unprivileged user can send a multiple attachment by mail box? I
understand that sending several attachments from the mailbox works even for
the unprivileged user but it's
It works but only when unpriviliged user make new ticket by sending email.
It's realy impossible to add button Add more files for unprivileged users
in RT v4.0.4 because at this moment i can't upgrade RT to v4.2
P.S. Alex sorry for sending answer for your mailbox
Regards,
Jan
2014-03-19
On Thu, 2014-03-20 at 11:31 +0100, Jan Niezbędny wrote:
[snip]
Keep replies on-list.
It works but only when unpriviliged user make new ticket by sending
email.
It's realy impossible to add button Add more files for unprivileged
users in RT v4.0.4 because at this moment i can't upgrade RT
On Wed, 2014-03-19 at 17:51 +0100, Jan Niezbędny wrote:
At this moment unprivilged users making a new ticket by web interface
can only add one attachment.
Is it possible to change it in such way that they can added a multiple
attachments?
RT 4.2 includes that functionality.
- Alex
--
RT
Hi,
At this moment unprivilged users making a new ticket by web interface can
only add one attachment.
Is it possible to change it in such way that they can added a multiple
attachments?
Regards,
Jan
--
RT Training - Dallas May 20-21
http://bestpractical.com/training
Internal Server Error means that you have something in apache's log.
On Fri, May 10, 2013 at 9:09 PM, Thomas Sibley t...@bestpractical.comwrote:
On 05/10/2013 05:12 AM, Alexander Kucheryuk wrote:
Hi!
I am running 4.0.12. Adding multiple attachment is not working. I can
add one attachment
On 05/10/2013 05:12 AM, Alexander Kucheryuk wrote:
Hi!
I am running 4.0.12. Adding multiple attachment is not working. I can
add one attachment (to ticket) and everything is fine. If I click add
more files, I get redirected to Internal Server Error page. My
logging level is set to debug,
Date: Tue, 17 Feb 2009 16:36:17 -0500
From: Jesse Vincent je...@bestpractical.com
Subject: Re: [rt-users] Multiple attachments error
Message-ID: 20090217213617.gb44...@17h.local
On Tue 17.Feb'09 at 21:15:52 +, Ian Trenfield wrote:
Hi,
I've seen this question asked before, but have not seen
Hi all,
Recently upgraded from 3.8.5, on both our production and development
servers. Having trouble trying to add multiple attachments via the GUI.
Uploading a single attachment is no problem, but when using Add more
files, the second just replaces the first attachment. It applies to
both
On Mon, Nov 09, 2009 at 05:10:38PM +0100, Matt van der Westhuizen wrote:
Hi all,
Try this:
http://lists.bestpractical.com/pipermail/rt-users/2009-November/062157.html
Recently upgraded from 3.8.5, on both our production and development
servers. Having trouble trying to add multiple
The ability to add multiple attachments when creating a ticket from the
SelfService interface was requested from some of our users. I copied
the chunk of attachment code from share/html/Ticket/Create.html into the
SelfService Create.html file, and the Add More button shows up...but
when I click
Hi,
I've seen this question asked before, but have not seen a definitive
reply yet so thought it worth asking again.
We have an intermittent issue regarding attachments, and it seems to
happen more often when users are including multiple attachments. The
error message is as follows:
read-open
On Tue 17.Feb'09 at 21:15:52 +, Ian Trenfield wrote:
Hi,
I've seen this question asked before, but have not seen a definitive
reply yet so thought it worth asking again.
We have an intermittent issue regarding attachments, and it seems to
happen more often when users are including
Hi.
My customer is running an RT instance (3.6.1), and root can add
multiple attachments in a single Reply/Comment, but his non-priv users
(his customers) can only do 1 attachment per Reply.
Can we fix this? We've looked all over for permissions, rights,
whatever, and can't figure out what
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