On Tue, Jan 07, 2014 at 12:46:24PM -0500, Jack Liu wrote:
>
>I also tried to put Pending ignore second in a field, but have no way to
> make this work for rt
>3.6.1
>
>/usr/bin/rt list -t ticket " id=37679 and Created < '-180 minutes' +
> CF.{IgnoreTime} "
Are you trying to add
Hi,
We are using RT 3.6.1. need create rt command line to find ticket created old
than 3 hours ago. That should be easy as:
/usr/bin/rt list -t ticket " id=37679 and Created < '-180 minutes' "
But the user need add some pending time to ignore, so I did try to create one
custom field to rec
