Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-22 Thread nanastasiou
No, I didn't. What is the best practice? Also what about rt? Am I mean to run it under the rt user or the root user? What permissions should I assign to mason_data/obj/ ? Kevin Falcone-2 wrote: On Thu, Jul 21, 2011 at 08:56:09AM -0700, nanastasiou wrote: Actually even on port 8080 I

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-22 Thread nanastasiou
ok, it's now fine. it had to do with selinux preventing rt from working properly. how do i go from here now? any tutorial on creating groups/users etc nanastasiou wrote: No, I didn't. What is the best practice? Also what about rt? Am I mean to run it under the rt user or the root user?

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-22 Thread nanastasiou
ok, it's now fine. it had to do with selinux preventing rt from working properly. how do i go from here now? any tutorial on creating groups/users etc? nanastasiou wrote: No, I didn't. What is the best practice? Also what about rt? Am I mean to run it under the rt user or the root user?

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-22 Thread omaisz-takács dániel
this helps. Regards, Daniel -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of nanastasiou Sent: Friday, July 22, 2011 1:55 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] New RT Installation

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-22 Thread john s.
Look at the wiki and give google a chance for buy the rt essentials book best regards john -- View this message in context: http://old.nabble.com/New-RT-Installation-and-corrupted-RT-Graphics---tp32068825p32114997.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-21 Thread nanastasiou
Thank you John. I deleted my RT_SiteConfig.pm and then used the web_installer which generated the config file again. The page is now displayed properly and i am able to login. But when I go into certain areas like Settings-Options I get an error page: Couldn't create object file

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-21 Thread nanastasiou
Ok, Just noticed that if i use port 8080 none of those error messages come up. Is this the port I am meant to use with RT ? nanastasiou wrote: Thank you John. I deleted my RT_SiteConfig.pm and then used the web_installer which generated the config file again. The page is now displayed

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-21 Thread Gerard FENELON
On 2011-07-21 13:02, nanastasiou wrote: [...] But when I go into certain areas like Settings-Options I get an error page: Couldn't create object file /opt/rt4/var/mason_data/obj/3452818388/standard/Prefs/Other.html.obj: Permission denied Check the permissions of /opt/rt4/var/mason_data chmod

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-21 Thread Kevin Falcone
On Thu, Jul 21, 2011 at 04:07:58AM -0700, nanastasiou wrote: Ok, Just noticed that if i use port 8080 none of those error messages come up. Is this the port I am meant to use with RT ? RT runs on the port you configure it to use. As pointed out later in the thread, your error comes because

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-21 Thread nanastasiou
Actually even on port 8080 I get permission errors. At the moment I am running both rt+apache under the root account. Am I meant to create a seperate user account to run them on? Kevin Falcone-2 wrote: On Thu, Jul 21, 2011 at 04:07:58AM -0700, nanastasiou wrote: Ok, Just noticed that

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-21 Thread Kevin Falcone
On Thu, Jul 21, 2011 at 08:56:09AM -0700, nanastasiou wrote: Actually even on port 8080 I get permission errors. At the moment I am running both rt+apache under the root account. Am I meant to create a seperate user account to run them on? Apache by default starts as root but drops

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-18 Thread nanastasiou
Anyone can help? nanastasiou wrote: Hi, After compiling and installing, I set up the mysql database, configured RT_SiteConfig.pm and rt4.conf but when i try to get into it the page doesn't show up properly??? http://old.nabble.com/file/p32068825/rt4.JPG rt4.JPG

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-18 Thread Thomas Sibley
On 07/18/2011 08:16 AM, nanastasiou wrote: Anyone can help? In all likelihood you've misconfigured apache, but without the RT error logs and apache configuration, we can't really help you. Cheers, Thomas 2011 Training: http://bestpractical.com/services/training.html

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-18 Thread nanastasiou
Hi Thomas, what files do i need to check for the apache configuration and the rt error logs? Thomas Sibley wrote: On 07/18/2011 08:16 AM, nanastasiou wrote: Anyone can help? In all likelihood you've misconfigured apache, but without the RT error logs and apache configuration, we can't

Re: [rt-users] New RT Installation and corrupted RT Graphics??

2011-07-18 Thread john s.
All apache files which are relevant for the rt instance. It depends on in which way you have build your apache infrastructure ... for example : you can manage apache with virtual host files or one main httpd.conf .. or you can include additional configs... if you have no idea about the