What is the Perl macro for the CURRENT Transaction
Content?
> {$Transaction->Content()}
seems to be the initial Ticket Content. I only want
the Reply.
Thanks,
Anne
-
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14
I see the error in /var/log/messages:
Mar 2 15:50:02 rt RT: Template parsing error: RT::Ticket::Requestor
Unimplemented in Text::Template::GEN75. (template line 3) #012#012Stack:#012
[/usr/local/share/perl5/DBIx/SearchBuilder/Record.pm:494]#012 [template:3]#012
Hi,
We would like to Cc sugar-sales on incoming RT correspondence.
The email to sugarcrm would be From: {Requestor}, not
RT.
I created a new script:
Name: Cc sugar-sales
Description: Send Cc of original request with Requestor as Sender to
sugar-sales
Type Perl
Content: