Re: [rt-users] New Ticket In Queue Alerts

2006-08-30 Thread Stephen Turner
At Wednesday 8/30/2006 01:07 PM, John McCoy wrote: I took this one step further and checked to make sure no owner had been defined first # Nobody is ID 10 on our system return 0 unless $self-TicketObj-Owner =~ /^10$/i; [ Isn't =~ /^10$/i a complicated way of writing == 10 ? ] If you

Re: [rt-users] New Ticket In Queue Alerts

2006-08-29 Thread Alan Premselaar
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Chris Allermann wrote: First of all I am rather new to RT, so please forgive me if this is a stupid question. I've been searching the wiki and experimenting with my install for a couple hours now and have not come up with a working solution yet.