Re: [rt-users] New Ticket Notifications - send only based on requester's email address

2014-03-14 Thread Kevin Falcone
On Fri, Mar 14, 2014 at 03:46:06AM -0700, jgarrett wrote: > I need to Send a notification email to a group of RT users, when a ticket is > created/raised into a specific RT queue, where the requesters email address > is NOT @aspecificdomian.com. You can use http://bestpractical.com/docs/rt/lates

[rt-users] New Ticket Notifications - send only based on requester's email address

2014-03-14 Thread jgarrett
Hi, Similar to a recent 'Big Cheese' question, I have a need to send out notifications based on email addresses, although somewhat different - I hope someone can help. I need to Send a notification email to a group of RT users, when a ticket is created/raised into a specific RT queue, where the