On Tue, Oct 04, 2011 at 03:56:28PM -0400, Joe Landman wrote:
> Hi folks
>
> We are using RT (3.8.7 right now) for ticketing. Mostly for email
> for our customers. We'd like to give them web access, but we want
> to make sure that users can only see either "public" tickets or
> their own ticket
Hi folks
We are using RT (3.8.7 right now) for ticketing. Mostly for email
for our customers. We'd like to give them web access, but we want to
make sure that users can only see either "public" tickets or their own
tickets.
Not sure how to do this. We've RTFMed a number of times, play
