Thanks. That turned out to be the right answer.
On Fri, Feb 27, 2015 at 7:22 PM, Alex Peters wrote:
> I'm guessing that your scrip is set to run in "Transaction Create" mode.
>
> By changing your scrip to run in "Transaction Batch" mode, the queue
> change will have already completed. This shou
I'm guessing that your scrip is set to run in "Transaction Create" mode.
By changing your scrip to run in "Transaction Batch" mode, the queue change
will have already completed. This should cause "AdminCcs" to refer to the
correct people when the scrip then runs.
On Thu, 19 Feb 2015 at 05:23 Bry
Hello --
I'm trying to figure out how to notify members of a queue when a ticket is
transferred into their queue. I've tried using "On Queue Change Notify
AdminCcs" but that sends notification to the AdminCcs of the queue the
ticket is being transfered FROM. I need to notify AminCcs of the queue t
