On 15 October 2012 23:56, Thomas Sibley wrote:
> You can use the Perl API by calling GrantRight/RevokeRight on the
> RT::Principals you want to grant rights to. Arguments are the right
> name and the target object on which the right should be granted (for
> your case, likely a loaded RT::Queue or
On 10/15/2012 01:47 PM, Glenn Hope wrote:
> I've recently been tasked with setting up an RT instance for a large
> organization, such that its queue structure mirrors that of their
> existing ticket system. I was able to use the command line interface to
> easily create the groups/queues, but I've
I've recently been tasked with setting up an RT instance for a large
organization, such that its queue structure mirrors that of their existing
ticket system. I was able to use the command line interface to easily
create the groups/queues, but I've stalled on setting up the permissions
for the queu
