Re: [rt-users] Odd Errors in RT Log from scrip

2010-09-01 Thread Kenneth Crocker
Kevin, GEEZ! I didn't see that. What a dummy. Sorry for that. Thanks. Especially for your patience. Kenn LBNL On Wed, Sep 1, 2010 at 6:43 AM, Kevin Falcone wrote: > On Tue, Aug 31, 2010 at 05:53:52PM -0700, Kenneth Crocker wrote: > >Yes. I suppose. I think that I was wondering why a condit

Re: [rt-users] Odd Errors in RT Log from scrip

2010-09-01 Thread Kevin Falcone
On Tue, Aug 31, 2010 at 05:53:52PM -0700, Kenneth Crocker wrote: >Yes. I suppose. I think that I was wondering why a condition resulting in > what I wanted it to >do was being treated as an error. There are times when I want the > condition to exit and that Because you had a syntax error

Re: [rt-users] Odd Errors in RT Log from scrip

2010-08-31 Thread Kenneth Crocker
Kevin, Yes. I suppose. I think that I was wondering why a condition resulting in *what I wanted it to do *was being treated as an error. There are times when I * want* the condition to exit and that is a good thing, not an error. I guess I just think of errors as something not working at all, blow

Re: [rt-users] Odd Errors in RT Log from scrip

2010-08-30 Thread Kevin Falcone
On Mon, Aug 30, 2010 at 09:08:45AM -0700, Kenneth Crocker wrote: >Kevin, > >OK. I see that. I was just wondering if there was a way to reduce the > number of error >messages. I mean, I only need to see one or two error messages and I can > figure out that it >needs work or whatev

Re: [rt-users] Odd Errors in RT Log from scrip

2010-08-30 Thread Kenneth Crocker
Kevin, OK. I see that. I was just wondering if there was a way to reduce the number of error messages. I mean, I only need to see one or two error messages and I can figure out that it needs work or whatever. But any more than that just seems redundant. My thinking that less messages would be less

Re: [rt-users] Odd Errors in RT Log from scrip

2010-08-30 Thread Kevin Falcone
On Fri, Aug 27, 2010 at 04:17:45PM -0700, Kenneth Crocker wrote: >To List, > >I have a scrip that checks to see if the requestor is also the AdminCc so > that duplicate >emails are not sent, The condition is: > Line 8/9 has an error 1# Check for Ticket Status changed to "QA app

[rt-users] Odd Errors in RT Log from scrip

2010-08-27 Thread Kenneth Crocker
To List, I have a scrip that checks to see if the requestor is also the AdminCc so that duplicate emails are not sent, The condition is: # Check for Ticket Status changed to "QA approvd" # and cancel if Admin and Requestor is same user my $trans = $self->TransactionObj; my $ticket = $self->Ticke