Hi Everyone
I just did a test migration from our existing 3.6.1 install to a 3.8.2 install following the process outlined here http://rt.bestpractical.com/view/MigrateToNewServer and in the UPGRADE.mysql and README files from the 3.8.2 package. After installing 3.8.2 on the new server I tested it as is created a couple tickets and whatnot and everything seemed to be working well I dropped the database and moved over my MySQL dump from the old server and ran through the migration and upgrade process from the sources I listed above. What I'm seeing now is that most users can't view their tickets. They get a The page you requested could not be found Please check the URL and try again. Error on the http://example.com/rt/Ticket/Display.html?id=123456 page They can however see all the tickets listed. Root appears to be able to see all the tickets so I suspect it may be a permissions issue but I don't really know where to start. Were any permissions added that are needed to view a ticket between 3.6.1 and 3.8.2? Thanks for your help all Liam _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
