Re: [rt-users] Permissions to let a user administer a queue

2014-09-26 Thread fleon
I am very sorry, you are right, i had to enable SeeGroup. I am glad that you see that this can be improved. I filed bug 30416. http://issues.bestpractical.com/Ticket/Display.html?id=30416 -- View this message in context: http://requesttracker.8502.n7.nabble.com/Permissions-to-let-a-user-admini

Re: [rt-users] Permissions to let a user administer a queue

2014-09-26 Thread Kevin Falcone
On Fri, Sep 26, 2014 at 06:12:13AM -0700, fleon wrote: > Turns out i had to enable "SeeQueue" as a global right. > I am thinking "unprivileged, privileged, everyone" are internal "groups" > therefore i needed the permission. SeeQueue or SeeGroup? If you really fixed this with SeeQueue, then your c

Re: [rt-users] Permissions to let a user administer a queue

2014-09-26 Thread fleon
Finally "resolved" it. I decided to turn on all rights to the user on a global level and turning them off one by one. Turns out i had to enable "SeeQueue" as a global right. I am thinking "unprivileged, privileged, everyone" are internal "groups" therefore i needed the permission. However, now the

Re: [rt-users] Permissions to let a user administer a queue

2014-09-26 Thread fleon
I added the ShowACL and ModifyAcl permissions to the admincc, even tried assigning them to the user manually, even as a global right, but still i can't see the system groups. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Permissions-to-let-a-user-administer-a-queue-t

Re: [rt-users] Permissions to let a user administer a queue

2014-09-25 Thread fleon
i decided to enable ShowConfigTab and then revoke all rights on the privileged group to the other queue. That other queue only has rights for requesters and users of their own group. So far i think it's working, the user sees all menus but can only see his queue, can't create or modify other queues

[rt-users] Permissions to let a user administer a queue

2014-09-25 Thread fleon
Hello, i am having a hard time setting permissions correctly. I have a queue for the development guys, created a group for the developers to join. I want one of those developers to have rights to administer everything relating to that queue. So i added the user to the group, gave permissions to th