Do privileged users have the ability to post into any queue regardless of
their specific permissions?
I'm asking because I have an employee that has the check box Let this user
be granted rights (Privileged)
Checked but does NOT have the right either thru user or group rights to
Create tickets
I also wanted to add my RT version RT 4.0.1
Anthony24x wrote:
Do privileged users have the ability to post into any queue regardless of
their specific permissions?
I'm asking because I have an employee that has the check box Let this
user be granted rights (Privileged)
Checked but does
On Fri, Feb 17, 2012 at 06:06:58AM -0800, Anthony24x wrote:
Do privileged users have the ability to post into any queue regardless of
their specific permissions?
No.
I'm asking because I have an employee that has the check box Let this user
be granted rights (Privileged)
Checked but does
On Tue, Jan 24, 2012 at 10:32:17AM -0500, Christopher Lasater wrote:
Currently I use LDAP importer to run and add users to groups. The only
problem I am running
into is that when people leave groups or are put into groups when they are
already created,
there is no way to control
-users] Privileged Users by Group
On Tue, Jan 24, 2012 at 10:32:17AM -0500, Christopher Lasater wrote:
Currently I use LDAP importer to run and add users to groups. The only
problem I am running
into is that when people leave groups or are put into groups when they are
already created
Quoting Mathew Snyder [EMAIL PROTECTED]:
Yeah, I commented it out and it ran find. I'm guessing though, that all the
errors that I'm getting:
[Sun Nov 19 08:59:35 2006] [err]: RT::User=HASH(0xaea2ed4) was
created without a
CurrentUser 1 (/usr/local/rt-3.6.1/lib/RT/Base.pm:92)
are from not
: [rt-users] Privileged Users
Cool, thanks. It never occurs to me to to look at the API and try to sort
it
out. I guess that's why I'm going to the training in Boston ;)
I ran this though and got the following error:
Undefined subroutine main::CleanEnv called at ./report_test2.pl line 6
[EMAIL PROTECTED]
Cc: rt-users@lists.bestpractical.com
Sent: Saturday, November 18, 2006 5:47 AM
Subject: Re: [rt-users] Privileged Users
Cool, thanks. It never occurs to me to to look at the API and try to
sort it
out. I guess that's why I'm going to the training in Boston ;)
I ran
Mathew;
I am assuming your RT is in /opt/rt3
So what you need is:
#!/usr/bin/perl
use lib /opt/rt3/lib;
use RT;
use RT::Users ; ## you may not need this but what the he
use warnings;
CleanEnv(); ##Clening the env
RT::LoadConfig(); ## Loading RT config
RT::Init();## Initialise RT
my
Mathew;
Querying the database will be complex involving Users and Principals
tables and *I think* you may need to also include the Groups table, will
be much simpler to use the RT API , the function you need will be
somthing like:
use RT::Users
my $users = new RT::Users(RT_System);
I've created a simple script and placed it in local/sbin. When I run it I get
Can't locate
RT/Users.pm in @INC How do I add RT to the list of @INC directories?
Of course, my perl skills are still rudimentary at best so I may have it all
wrong:
#!/usr/bin/perl
use RT::Users;
use strict;
To clarify, this query is for a stand-alone script which will be pulling
data based on the users and will run outside of RT.
Mathew
Mathew Snyder wrote:
I'm trying to get a list of all privileged users in our system. Which
table.field should I be querying against?
Mathew
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