Its actually pretty easy, according to
http://requesttracker.wikia.com/wiki/SelfService . The URL is
http://support.mycompany.com/SelfService/ (where support.mycompany.com is
the URL you set up RT to respond to). I set this up on a little system I am
using to evalute RT.
What I did was to
Are there any How-To links to setup Self Service? I have been running an RT
Instance for many years and recently $WORK decided to change the email here
and I can no longer handle my internal Tech requests through my Drupal site
webforms and rt-mailgate.
So I would like to give my users a link to
