Le 24/08/2016 à 01:35, Alex Hall a écrit :
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>
> * In OST, agents (that is, staff who can take care of tickets and make
> internal notes) must belong to one department only. We can use multiple
> teams, but those are harder to deal with than departments.. In RT, can staff
> belong to multiple
Hello list,
I'm looking for a free ticket/issue tracker for where I work. My boss wants
such a system for internal use (so public access/customer relations isn't a big
concern). I've installed, set up, and even modified the code of OSTicket, but I
keep running into little problems that I have to
