Hello,
I was wondering if anyone could push me in the right direction, or help me
understand why the message "Queue could not be loaded" pops up when I try to:
1. create an incident in RTIR tab
2. do scripted action by email or ip address in RTIR/Tools
I saw on a thread that I should to
You need to grant SeeQueue as well ,
Roy
nast linux wrote:
> Dear,
>
> I already grant user to create ticket, but user still cannot create new
> ticket.
> error : "Queue could not be loaded. ".
> Below the steps while user create ticket.
> - login
> - click new ticket in (no list queue at text
Dear,
I already grant user to create ticket, but user still cannot create new ticket.
error : "Queue could not be loaded. ".
Below the steps while user create ticket.
- login
- click new ticket in (no list queue at text box)
- got error above
Thanks,
ns
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