>> I wrote the following request a few days ago. >> Does anyone have any suggestions? >> >> *Da:*rt-users-boun...@lists.bestpractical.com >> [mailto:rt-users-boun...@lists.bestpractical.com] *Per conto di >> *Gibilisco Davide >> *Inviato:* lunedì 28 maggio 2012 17:31 >> *A:* rt-users@lists.bestpractical.com >> *Oggetto:* [rt-users] ModifySelf RT-4.0.5 >> >> Hi there, >> >> I had grant user with ModifySelf in global section. >> >> But, when user is logged in he can’t show Preferences tab. >> I spent a lot of time looking for it without success. > >Does the user use the self service interface or the normal privileged >interface? > >In RT 4 click on "Settings" under the "Logged in as ..." menu.
The user has normal privilege on interface, he's has also FULL right. But Prefereces is not visible on "Settings" under the "Logged in as ..." menu. I'm looking for a function that allows the user to share his tickets when he is in "out of office" ************************************************** Chi riceve il presente messaggio e' tenuto a verificare se lo stesso non gli sia pervenuto per errore. In tal caso e' pregato di avvisare immediatamente il mittente e, tenuto conto delle responsabilita connesse all'indebito utilizzo e/o divulgazione del messaggio e/o delle informazioni in esso contenute, voglia cancellare l'originale e distruggere le varie copie o stampe. The receiver of this message is required to check if he/she has received it erroneously. If so, the receiver is requested to immediately inform the sender and - in consideration of the responsibilities arising from undue use and/or disclosure of the message and/or the information contained therein - destroy the original message and any copy or printout thereof.
