On Fri, Dec 17, 2010 at 07:44:28AM +0100, Horst Kriegers wrote:
As temporarily workaround :
- Can I add manually a note at the ticket, so that the forward works for
this ticket ? If yes,
how ?
Not easily, RT doesn't make modifying ticket history easy.
- It is possible to create
Yes, unmerged ticket with binary is fine.
I've tried following, from History page :
- Forward only the first ticket (without attachment) : OK
- Forward only the second ticket (with binary) : KO
The second ticket has only the attached file, without any note.
The attached file is a PDF file.
I've reproduced this problem by creating a new ticket with a binary
attachment and without notes.
If I create a new ticket with a binary attachment AND a note, the
forward works fine.
Horst
Le Jeudi, 16. Décembre 2010 à 09:21, Horst Kriegers a écrit :
Yes, unmerged ticket with binary
On Thu, Dec 16, 2010 at 10:18:40AM +0100, Horst Kriegers wrote:
I've reproduced this problem by creating a new ticket with a binary
attachment and without
notes.
If I create a new ticket with a binary attachment AND a note, the forward
works fine.
Horst
Thanks for your work
On Wed, Dec 15, 2010 at 08:13:09AM +0100, Horst Kriegers wrote:
- RT Version 3.8.8
- It seems to be for only for a specific merged tickets wich contains a
binary attached file
So, just to confirm, binary attachment, unmerged is fine, but binary +
merge seems to break when forwarding the
- RT Version 3.8.8
- It seems to be for only for a specific merged tickets wich contains a
binary attached file
- Stacktraces gives only : See attached RT_forward_stack.txt file
Tanks for your help
Horst
Le Mardi, 14. Décembre 2010 à 17:14, Kevin Falcone
falc...@bestpractical.com a écrit :
