Hi all, I am trying to use the RT::Client::REST perl module to interact with a custom field called "group" which allows for the selection of multiple values.
I am having great success in adding a value (even the same value) to the field but no success in subtracting or removing values from the field. Has anyone had any success in using this client to remove one or more values from a field? Thanks for your time, Brian Code shown below: Snippet 1: sub update_cfield { my $ticket; # Ticket to update my $id = shift; # CF field name to update my $field = shift; # Value to update field with my $value = shift; $ticket = RT::Client::REST::Ticket->new( rt => $rt, id => $id, cf => { $field => [$value], }, )->store; } # End update ecs area subroutine Snippet 2: $rt->edit( type => 'ticket', id => $id, set => { $field => $field_value}); Two possible code types but both seem to add not replace the existing selection of a custom field that can be _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com