Eugenia Distefano wrote:
Hi.
We are a team of sysadmins and use RT to track users' requests.
We are currently running RT 3.6.1 with RT-Extension-CommandByMail-0.05
on Solaris 2.8.
[snip]
I pre-filter messages going into an RT queue and remove the colons (:)
after the first word on a line. I s
Hi.
We are a team of sysadmins and use RT to track users' requests.
We are currently running RT 3.6.1 with RT-Extension-CommandByMail-0.05
on Solaris 2.8.
We have had several occasions where correspondence from users
including a salutation with one of the sysadmins' name followed by
a colon trigg
