[rt-users] RT-Shredder directory

2011-03-01 Thread Thomas Smith
I'm working with a recent upgrade from 3.6.6. to 3.8.8. When looking at the now included RT-Shredder utility, I got this error when I first attempted to access it: "Shredder needs a directory to write dumps to. Please check that you have /opt/rt3/var/data/RT-Shredder and it is writable by your we

Re: [rt-users] RT-Shredder directory

2011-03-02 Thread john s.
Hello Tom You have to set the rights for the Webserver for these Directorys best regards john Thomas Smith-12 wrote: > > I'm working with a recent upgrade from 3.6.6. to 3.8.8. > > When looking at the now included RT-Shredder utility, I got this error > when > I first attempted to access

Re: [rt-users] RT-Shredder directory

2011-03-02 Thread Christian Loos
The directory isn't created by the install script, so you have to create it manually. I opened already a bug for this nearly a year ago: http://issues.bestpractical.com/Ticket/Display.html?id=14640&user=guest&pass=guest -Chris Am 02.03.2011 05:00, schrieb Thomas Smith: > I'm working with a recent