If the error is something like:
"RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email."
Then maybe you haven't given CreateTicket permissions to "Everyone"
on the particular queue.
Jasin
On 2 Oct 2008, at 13:25, Filipe José Silva
Hi,
I have external authentication set to AD LDAP and it works fine.
The problem now is when a end user sends an email from [EMAIL PROTECTED] to, RT
3.8 gives an error saying that the user cant be loaded from ldap and rt doesnt
have the right configuration to create the user in the databs
