Re: [rt-users] RT 3.8.4. How to switch SenderName from RealName to QueueName

2012-07-31 Thread Kevin Falcone
On Mon, Jul 23, 2012 at 12:59:08AM -0700, Miroslav Horvath wrote: > With RT 3.8.4 we want to setup the SenderName within emails that there will > be only QueueName. > > Within config, $UseFriendlyFromLine is set to 1. > > When users send an email to RT, then they receive auto-reply email, where >

[rt-users] RT 3.8.4. How to switch SenderName from RealName to QueueName

2012-07-23 Thread Miroslav Horvath
Hello With RT 3.8.4 we want to setup the SenderName within emails that there will be only QueueName. Within config, $UseFriendlyFromLine is set to 1. When users send an email to RT, then they receive auto-reply email, where the FROM is: "QueueName via RT" But when someone replies from ticket,