Re: [rt-users] RT 4.2 - owner list changed from pull-down menu to fill-in form

Hi Boris, This part from https://www.bestpractical.com/docs/rt/4.2/RT_Config.html may explain it: $AutocompleteOwners If set to 1, the owner drop-downs for ticket update/modify and the query builder are replaced by text fields that auto

[rt-users] RT 4.2 - owner list changed from pull-down menu to fill-in form

Hello all, For some reason, at some point in a not so distant past, the form where you can assign a newly created ticket to a user has changed from a pull-down list to a form where you can type it in (with auto-fill but still). Has anybody seen that? Does anybody know why this is happening? Thank