Re: [rt-users] RT 4.2 suddenly reset to a nonsensical view

2016-02-09 Thread Boris Epstein
On Tue, Feb 9, 2016 at 4:10 PM, Matt Zagrabelny wrote: > On Tue, Feb 9, 2016 at 3:05 PM, Boris Epstein > wrote: > > Shawn, > > > > Yes indeed, the url is: http:///rt/SelfService/ > > > > It is unwilling to go anywhere else. > > > > Any idea why this would happen? > > Somehow your account became

Re: [rt-users] RT 4.2 suddenly reset to a nonsensical view

2016-02-09 Thread Matt Zagrabelny
On Tue, Feb 9, 2016 at 3:05 PM, Boris Epstein wrote: > Shawn, > > Yes indeed, the url is: http:///rt/SelfService/ > > It is unwilling to go anywhere else. > > Any idea why this would happen? Somehow your account became unprivileged. I'm not sure if there is a history of pivilegeness of users, bu

Re: [rt-users] RT 4.2 suddenly reset to a nonsensical view

2016-02-09 Thread Boris Epstein
Shawn, Yes indeed, the url is: http:///rt/SelfService/ It is unwilling to go anywhere else. Any idea why this would happen? Thanks for excellent response. Boris. On Tue, Feb 9, 2016 at 4:02 PM, Shawn Moore wrote: > On 2016年2月9日 at 15:57:44, Boris Epstein (borepst...@gmail.com) wrote: > > H

Re: [rt-users] RT 4.2 suddenly reset to a nonsensical view

2016-02-09 Thread Boris Epstein
On Tue, Feb 9, 2016 at 4:01 PM, Matt Zagrabelny wrote: > On Tue, Feb 9, 2016 at 2:57 PM, Boris Epstein > wrote: > > Hello listmates, > > > > Has anybody ever discovered a situation where all of a sudden your view > > resets to a non-sensical view where your search, tickets, etc. configs - > all

Re: [rt-users] RT 4.2 suddenly reset to a nonsensical view

2016-02-09 Thread Shawn Moore
On 2016年2月9日 at 15:57:44, Boris Epstein (borepst...@gmail.com) wrote: Hello listmates, Hi Boris, Has anybody ever discovered a situation where all of a sudden your view resets to a non-sensical view where your search, tickets, etc. configs - all the advanced options - are gone and all you see is

Re: [rt-users] RT 4.2 suddenly reset to a nonsensical view

2016-02-09 Thread Matt Zagrabelny
On Tue, Feb 9, 2016 at 2:57 PM, Boris Epstein wrote: > Hello listmates, > > Has anybody ever discovered a situation where all of a sudden your view > resets to a non-sensical view where your search, tickets, etc. configs - all > the advanced options - are gone and all you see is a view which is >

[rt-users] RT 4.2 suddenly reset to a nonsensical view

2016-02-09 Thread Boris Epstein
Hello listmates, Has anybody ever discovered a situation where all of a sudden your view resets to a non-sensical view where your search, tickets, etc. configs - all the advanced options - are gone and all you see is a view which is essentially useless. Tickets, however, seem to be there - if you