After doing some digging, it appears the issue was due to the queue’s scrips
being disabled on the upgrade. After re-enabling them, the issue is resolved.
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Gary L. Greene, Jr.
Sr. Systems Administrator
IT Operations
Minerva Networks, Inc.
Cell: +1 (650) 704-6633
> On Mar 29, 2016, at 3:35 P
After a recent upgrade to 4.2.12, RT doesn’t seem to be sending out emails. It
accepts them in, but we don’t get any acknowledgement emails, nor
correspondences.
I need a way to debug this to pin-point the issue, thanks.
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Gary L. Greene, Jr.
Sr. Systems Administrator
IT Operations
Minerva Net