Hi,
I recently upgraded our company ticketing system to 4.2.6 and noticed
that we can no longer attach more than one file at a time when opening a
ticket.
I will try to describe the behavior.
1. Open new ticket in any queue
2.Click browse button next to Attach:
3. Browse for a file and click
On Thu, Aug 21, 2014 at 02:34:44PM -0500, Lists wrote:
> I recently upgraded our company ticketing system to 4.2.6 and noticed that
> we can no longer attach more than one file at a time when opening a ticket.
I'm unable to replicate this on 4.2-trunk or on
issues.bestpractical.com
What local mod
Hi Kevin,
Other than a few custom fields and RT-Extension-CommandByMail, it's a
pretty generic install.
Does the attachment functionality depend on anything related to Apache
or any other configuration options?
Thanks,
On 8/22/2014 8:56 AM, Kevin Falcone wrote:
On Thu, Aug 21, 2014 at 02:
On Fri, Aug 22, 2014 at 03:48:57PM -0500, Lists wrote:
> Other than a few custom fields and RT-Extension-CommandByMail, it's a pretty
> generic install.
>
> Does the attachment functionality depend on anything related to Apache or
> any other configuration options?
It uses your Sessions to store
Hi Kevin,
I cannot reproduce it on demo.bestpractical.com but I can reproduce it
on my TEST server. So at least I am consistent with my mistakes.
Thanks,
Dave
On 8/24/2014 5:24 PM, Kevin Falcone wrote:
On Fri, Aug 22, 2014 at 03:48:57PM -0500, Lists wrote:
Other than a few custom fields
