Kenneth Crocker wrote:
To all,
We are currently testing 3.6.4 and I was playing with privileges
and took away the watch right from requestors. I created a test
ticket with a requestor who is in 1 group and that group could not do
anything except TakeTicket and SeeQueue. No other rights
To all,
I have a privileges question. I have been working with the
understanding that ModifyTicket would allow a user to modify any part
of a ticket, including status and changing Queues, but not adding
Comments or modifying Custom Fields. Those last two privileges seem to
be reserved for
