Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Ruslan Zakirov
On Wed, Jul 11, 2012 at 3:50 PM, Odhiambo Washington wrote: > > > On Wed, Jul 11, 2012 at 3:19 PM, Nafiesa Allie > wrote: >> >> Did you not get my mail with the attachment? >> >> Ok, I will put it in writing: the file that I created is >> /svr/rt4/local/html/Callbacks/SLAC/Elements/Header/Head a

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Odhiambo Washington
On Wed, Jul 11, 2012 at 3:19 PM, Nafiesa Allie wrote: > Did you not get my mail with the attachment? > > Ok, I will put it in writing: the file that I created is > /svr/rt4/local/html/Callbacks/SLAC/Elements/Header/Head and its contents is: > > <%INIT> > jQuery('table.myrt td.boxcontainer > div')

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Nafiesa Allie
Did you not get my mail with the attachment? Ok, I will put it in writing: the file that I created is /svr/rt4/local/html/Callbacks/SLAC/Elements/Header/Head and its contents is: <%INIT> jQuery('table.myrt td.boxcontainer > div').detach().appendTo('table.myrt > tbody > tr').wrap(''); <%ARGS>

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Ruslan Zakirov
On Wed, Jul 11, 2012 at 12:17 PM, Nafiesa Allie wrote: > Here is the error I got with my callback: > Undefined subroutine &HTML::Mason::Commands::jQuery called at > /svr/rt4/local/html/Callbacks/SLAC/Elements/Header/Head line 2. Do you expect us to guess what in the file? > > > On 11 July 2012

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Nafiesa Allie
Here is the error I got with my callback: Undefined subroutine &HTML::Mason::Commands::jQuery called at /svr/rt4/local/html/Callbacks/SLAC/Elements/Header/Head line 2. On 11 July 2012 11:02, Nafiesa Allie wrote: > OK, I figured out how to get RT to incorporate the code that I put into > the Call

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Nafiesa Allie
OK, I figured out how to get RT to incorporate the code that I put into the Callback for the Header, however, there is something wrong with my code. Please can you give me guidance? Remember, that in the end I want the dashboard panels to lie side by side, and not the panels on the RT at a glance

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-10 Thread Ruslan Zakirov
Hi, RT's file share/html/Elements/Header contains the following line: $m->callback( %ARGS, CallbackName => 'Head' ); It's the perfect place to insert custom CSS/JS hacks. On Tue, Jul 10, 2012 at 2:51 PM, Nafiesa Allie wrote: > I think I must clarify what I am saying below: > from what I unders

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-10 Thread Nafiesa Allie
I think I must clarify what I am saying below: from what I understand RT4 callbacks are defined in /rt4/share/Elements. I found a number of callbacks there, but not the one I am looking for, viz. Header, so I need help to either find it or create it from scratch. Regards Nafiesa On 10 July 2012

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-10 Thread Nafiesa Allie
Hi Ruslan I managed to figure out how to successfully create a dirty variant, and it seems to do what I want. However, I am still struggling to create the callback. " There is a callback in Header file to put any custom javascript on RT pages. " - I do not find such a callback. I now understand

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-02 Thread Nafiesa Allie
I have already created dashboards with custom searches, but my problem lies with the fact that I cannot get the panels to lie alongside each other as per my example. RT only allows two lists/charts panels next to each other. How do I overcome this? On 2 July 2012 21:47, Ruslan Zakirov wrote: >

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-02 Thread Ruslan Zakirov
On Mon, Jul 2, 2012 at 12:42 PM, Nafiesa Allie wrote: > Great! So where do I start?  I have never fiddled with CSS or JS before, so > it will be helpful if you could direct me to a relevant example. Start from Dashboards, custom searches and see how close you can get to what you need. > > On 2

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-02 Thread Nafiesa Allie
Great! So where do I start? I have never fiddled with CSS or JS before, so it will be helpful if you could direct me to a relevant example. On 29 June 2012 20:09, Thomas Sibley wrote: > On 06/29/2012 10:57 AM, Benjamin Boksa wrote: > > I am sure this can be done using RT4 by writing a custom pa

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-06-29 Thread Thomas Sibley
On 06/29/2012 10:57 AM, Benjamin Boksa wrote: > I am sure this can be done using RT4 by writing a custom page - but I > honestly do not know how… Learning the basics of how to create your own page in RT will probably be faster and more efficient than trying to use the REST interface to get all the

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-06-29 Thread Benjamin Boksa
Hi :-) I am sure this can be done using RT4 by writing a custom page - but I honestly do not know how… What I would do is write up a quick external solution and use RT's REST interface to provide the data for each of your columns by "binding" each column to the result of a search in RT (execut